Optimal Experience

Passengers of RATP Dev London's bus services receive real-time service updates at bus stops, have access to interactive journey planners and a wealth of communication regarding schedules and necessary updates via Transport for London (TfL).

We believe it is imperative to keep customer’s informed and, as a result, maintain high satisfaction levels. RATP Dev London works closely with TfL to actively learn and utilise new, modern technology to connect passengers and bus operators.

Ultimate Performance

RATP Dev London’s success as a bus company has been boosted by its commitment to update and refine every aspect of its operations. We constantly strive to make our service consistent and reliable, with the help of our drivers and controllers. Our routes are monitored closely by garage teams and ways of improving service delivery are analysed to improve the journey experience. We work in partnership with Transport for London on this important aspect of our service.

Top-flight Maintenance

Reliable, well-maintained vehicles are the bedrock of all bus operations so we recruit the best technicians in the industry to make sure our buses are in sound mechanical condition. We go to great lengths to make sure our buses are absolutely dependable and fit for the grind of daily service in London.

We provide our engineering teams with the best tools and equipment for the job, along with access to skills development throughout a technician’s career.

Bus

We are one of the capital’s largest, most well-established provider of bus services in Central and West London. The majority of our network is operated under contract to Transport for London, the capital’s integrated transport authority.

 

Bus

Hounslow Heath Garage

On the doorstep of London Heathrow airport

3,085,954

Annual mileage operated

7

Bus routes

Hounslow Heath Garage

Park Royal Garage

Operator of London’s busiest bus route

 

4,261,817

Annual mileage operated

10

Bus routes

Park Royal Garage

Fulwell Garage

Former tram depot with a story to tell

5,440,080

Annual mileage operated

12

Bus routes

Fulwell Garage

Metro

Enjoy a fast and safe metro system — 85 seconds between two trains, over one billion passengers and a 99.3% satisfaction rate. RATP Dev is the global leader in automated metro systems. 

Metro

Doha

Set the standard for future smart cities

3

driverless metro lines and four tram lines

76

km of metro lines and 18 km of tram lines

Doha

Algiers

Promote mobility and knowledge transfer

28

million passengers per year

18,000

transit pass holders

Algiers

Orly

Orly to Paris has never been so easy

5

minutes at rush hour

7/7

available team to meet customer needs

Orly

Tramway

Make the most of the city. Fast, clean and quiet— streetcars makes it easier to travel, modernizes urban areas, and improves quality of life. As the global leader in tram systems, RATP Dev has the resources to quickly make this mode of transportation accessible to accommodate a greater number of passengers. The smooth, easy way to get around the city.

     

 

Tramway

Oran

Promoting economic growth in Algeria through the tram system

40

million passengers per year

60,000

travel passes sold in 2015

Oran

Florence

The very first tram in Florence, an asset to the Tuscan capital since 2010.

35

million passengers per year

2.5

million kilometers driven per year

Florence

Metropolis of Valenciennes

Garnering customer loyalty with high-quality transportation

19

million passengers per year

8.3

million kilometers per year

Metropolis of Valenciennes

Train

Our rail solutions let you travel further, faster, and more comfortably. Connect several major cities or hubs, accommodate high volumes of passengers, and link the city to other destinations. Our trains make life easier for users.

Train

Johannesburg

Africa's top rapid regional rail

160 km/h

top speed

67

million passengers transported since 2010

Johannesburg

Arezzo

Rail alive and well in Tuscany

1.2

million users per year

60

km of track

Arezzo

Paris region

RER B: prioritizing passenger comfort and providing regular service

870,000

passengers per day

47

stations on the entire line

Paris region

Sightseeing

Explore the city at your own pace. Featuring routes mapped out by local experts, must-see places, panoramic views, multilingual audio guides, etc. Enjoy an unforgeable experience aboard one of our panoramic, hop-on/hop-off buses!

Sightseeing

Athens

Discover the world’s most beautiful cities from an open-top bus!

21

cities in the world

360°

panoramic view from the upper deck

Athens

Tallinn

Discover the world’s most beautiful cities from an open-top bus!

21

cities in the world

360°

panoramic view from the upper deck

Tallinn

Berlin

Discover the world’s most beautiful cities from an open-top bus!

21

cities in the world

360°

panoramic view from the upper deck

Berlin

MOD

Go the whole way. Mobility On-Demand (MOD) is an affordable solution and can adapt to meet the growing needs of passengers, while complementing your fixed-route operations. With driverless shuttles, minibuses, 24/7 booking, and mobile applications - this innovative solution can broaden your transit offering.

MOD

Rennes

Rennes bus station: a hub of activity for the city

70,000

bus departures per year

15

transit companies

Rennes

Marne-la-Vallée

Demand-responsive transport services

21

routes

4

minibuses

Marne-la-Vallée

Paratransit

Easier travel for all passengers. RATP Dev has developed user-friendly solutions for passengers with reduced mobility, including wheelchair ramps, mobile platforms, and door-to-door services. The paratransit is a fully electric minibus that can seat nine. RATP Dev and its subsidiary FlexCité are making public transportation accessible to all.  

Paratransit

Paris region

Qualicert-approved, customized mobility for all

8

subsidiaries

600,000

trips per year

Paris region

Cable Car

Reach new heights. Today’s cable cars adapt to the environment, overcome obstacles, and connect previously inaccessible areas. Cable cars take you right to the top. RATP Dev provides the solutions of the future, deployable to wherever they might be needed, and with a reduced footprint. For clean, enjoyable, and innovative transportation.

Cable Car

Salève

The Salève cable car, a major tourist attraction in the Geneva region

290,000

trips per year

75%

increase in usage since RATP Dev took over the contract

Salève

Paris

More reliable elevators and escalators

350

escalators et moving walkways

300

elevators and plateforms lifts

Paris