RATP Dev London is one of the largest bus operators in London, running 1,129 buses and carrying some 250 million customers every year safely to their destinations.
We run 96 routes in and around the capital, mostly under contract to Transport for London (TfL), the capital’s transport authority. TfL has ‘ownership’ of all bus routes in London and awards them to bus operators through a competitive tendering process, usually for a term of five years.
We run our bus routes from 10 operational bases. Many of our bus routes are 24-hour operations and most run seven days a week.
As well as daily commuters, our diverse customer base includes shoppers, tourists, visitors to London and people travelling to hospital appointments. Our uniformed, knowledgeable drivers are trained to recognise the special travel requirements of all customers, and this can include wheelchair users, the partially sighted, the hard of hearing and visitors to the capital who do not speak English and are lost.
We are highly supportive of ‘green’ transport solutions and look for ways of reducing the impact our operations have on the environment. For example, by the end of 2021, 20% of our entire fleet will be clean (fully electric), with four electric garages and 13 routes. No other bus operator in London has a greater percentage of emission-free vehicles.
SUPPORTING YOUR TRANSPORTATION TO BRING US CLOSER TOGETHER.
“Welcome to our website! If you are visiting us for the first time I’d like to extend my personal greetings to you.
“We have been working hard on achieving our ambition of becoming Transport for London’s trusted bus operator of choice by 2022. Browse through our website and see for yourself the progress we are making towards realising our dream.
“I hope you find the information on our website useful. Thank you for taking the time to visit us.”
Catherine Chardon
Managing Director
RATP Dev London
Key figures
RATP DEV LONDON’S LANDSCAPE
All our teams work together to provide a high standard of service delivery to our customers on behalf of Transport for London. All our employees – drivers, controllers, support staff and senior managers – play an integral role in service delivery.
1129
buses
249
million passenger trips each year
3387
employees
10
garages
96
bus routes
£239
million turnover in 2019
RATP DEV LONDON IS PROUD OF ITS LONG-TERM HISTORY OF BUS OPERATIONS
Fulwell garage
Shepherd's Bush Garage
Fulwell Garage
RATP Group
RATP Dev London
Our business lines
IMPLEMENTING TAILORED SOLUTIONS
Jointly building reliable, accessible transportation systems from scratch? Restructuring existing operations to suit available resources? Maintaining them long-term, designing innovative solutions, or incorporating new modes into a system? Whatever the context, our agile, out-of-the-box approach helps us make all your projects a reality.
It’s more than a mission. It’s our pledge to you: to improve the quality of life and daily routine for passengers, by continuing to improve safety and comfort, and by providing tailored solutions. To link neighborhoods, cities, and regions. To bring people together.
TOGETHER, BUILDING THE CITY OF TOMORROW
Every city is one-of-a-kind. Ready-made solutions won't do. We offer tailored solutions adapted to your needs.
With you—transit authorities, local decision-makers and partners—we build solutions based on extensive analysis of your specific expectations and requirements, and those of passengers. The result is a solution tailored to you.
Our expertise across all transportation modes helps you choose the most appropriate solution. From there on we take care of all the rest, from study and design to building, controls, commissioning, operational maintenance, operation, and ticketing. We're there for the duration thanks to adaptations designed with you, for you.
SUPPORTING YOUR REGION'S DEVELOPMENT
Developing mass transit boosts regional economies and promotes growth.
This is the role filled by our 110 transportation systems. We transfer skills and help promote sustainable development in harmony with the local fabric. With better public transit, cities and territories begin a virtuous cycle leading to increased business opportunities and job creation. We hire locally and currently train and support 16,000 employees.
We are driven by our commitments to corporate social and environmental responsibility, and so are our employees who volunteer. This is materialized through grass-roots involvement, as is seen in Johannesburg, Manila, Washington, and Valenciennes.
TAKING ACTION FOR AN EXCELLENT PASSENGER EXPERIENCE
We are proud of our most precious resource—the men and women who work for RATP Dev. People are at the heart of what we do. That means offering our staff meaningful opportunities, and bringing customers and passengers the solutions they trust us to provide. The goal is to give everyone access to convenient transportation and a more pleasant city to live in.
Greater well-being, serenity, and safety: that's our pledge to you.
Leadership
RATP Dev London is a subsidiary of RATP Dev UK a private limited company registered in the United Kingdom.
The leadership team comprises:
Leadership team
